Help With 4G (My Touch Q)

Hello everyone! I have a friend who has the T Mobile My Touch Q Smart Phone and is having some issues with it. They have the full data plan and such, with it being a smart phone, however they can't connect to 4G very often, if at all. Now I'm aware this could be a coverage issue, but I was wondering in the event it wasn't, what could be the issue? My second question is that the also can't receive or send picture/video messages. Does anyone know what could be the issue there?

Thanks!
Kreek

Show Accepted Answer

Guest Quick Reply (No URL, BBcode or HTML)

Last post by columbus.botsford
3 hours ago
Last post by stroman.nikita
1 hour ago
Last post by windler.daphney
2 hours ago
Last post by christian20
3 hours ago
Last post by christy26
1 hour ago
missing albums
Started by hal73
Last post by feest.adelle
4 hours ago
Last post by qnader
3 hours ago