My stepson got my wife a Samsung Galaxy Mega 2 SM-750a for Xmas because we are switching from Verizon to Ting and our old phones are locked to Verizon (plus they are old).
When I put the Ting GSM SIM card in the phone is prompting me for an network unlock PIN, I requested an unlock from AT&T, and after 5 days they came back with this.
Thank you for contacting AT&T about unlocking your mobile device.
Unfortunately, your unlock request was denied because:
Your device is no longer supported, and we can no longer obtain the unlock code from the manufacturer.
Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.
What are my best options to get this phone working?